IT Service Management Solution

IT Service Management Solution

Contract number: 
062419-1
Contact: 

Submit questions in writing, attention Sharon Rothwell.

Summary: 
The Port of Tacoma is issuing an RFI to seek information on vendor capabilities and comparative costs for an ITSM solution that would replace our environment and provide greater functionality for ITSM, IT Asset Management (ITAM), Software Asset Management (SAM), ITIL workflows and allows extendibility to non-IT Departments specifically Project Management and others within the Port.
Notes: 
Addendum #1 posted 6/27/2019, Addendum #2 posted 7.10.19

Bids due: 

July 16, 2019 - 2:00pm

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