Contract Number:
90144
Procurement Summary:
The Port’s current Information Technology Service Management (ITSM) is BMC Track-IT but we are seeking a Commercial off the Shelf (COTS) Standard Software as a Service (SaaS) Information Technology Infrastructure Library (ITIL) version 4 compliant ITSM solution. The Port intends to retire the existing ITSM solution without a data migration effort.
Contact:
Notes:
Addendum #1 posted 4.28.20, Addendum #2 posted 5.6.2020, Attachment D & F posted 5.6.2020, Addendum #3 posted 5.7.20, Submittal List posted 7.13.20